At Eden Technologies, we are committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Eden Technologies (“we”, “our”, “us”) is a UK-based technology and outsourcing company providing IT, support, and business solutions to clients worldwide.

Contact Email: info@edentech.cloud

2. Information We Collect

We may collect and process the following types of personal data:

Identity Data: Name, company name, and job title.
Contact Data: Email address, phone number, and business address.
Technical Data: IP address, browser type, operating system, and browsing activity on our website.
Usage Data: Information on how you interact with our website and services.
Communication Data: Any correspondence sent to or received from us.

3. How We Use Your Information

We process personal data for the following purposes:

To provide, maintain, and improve our services.
To respond to your enquiries or requests.
To manage client relationships and provide customer support.
To send administrative or service-related communications.
To comply with legal and regulatory obligations.
To send marketing communications (only with your consent).

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Consent: When you have given us clear permission to process your data.
Contract: When processing is necessary for the performance of a contract with you.
Legal Obligation: When we are required by law to process your data.
Legitimate Interests: When processing is necessary for our legitimate business interests and does not override your rights.

5. Data Security

We implement robust security measures to protect your personal information, including:

Encryption and secure server storage.
Access controls and password protection.
Regular monitoring of systems for vulnerabilities or potential breaches.

In the unlikely event of a data breach, we will notify you and the Information Commissioner’s Office (ICO) as required by law.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations.

7. Sharing Your Data

We do not sell or rent personal information. We may share limited data with:

Trusted third-party service providers who assist in our operations (e.g., IT support, hosting, or communication tools).
Regulatory authorities or law enforcement agencies when legally required.

All third parties are bound by strict data protection and confidentiality agreements.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access – Request copies of your personal data.
Rectification – Request correction of inaccurate or incomplete data.
Erasure – Request deletion of your data where applicable.
Restriction – Request limitation of processing in certain situations.
Portability – Request transfer of your data to another organisation.
Objection – Object to processing based on legitimate interests or direct marketing.

To exercise these rights, contact us at info@edentech.cloud.

9. Cookies

We use cookies and similar technologies to enhance user experience and analyse website traffic.
You can manage or disable cookies through your browser settings, though some site features may not function properly without them.

10. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses (SCCs) or other lawful mechanisms — to protect your information in accordance with UK GDPR.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

📧 info@edentech.cloud
🌐 www.edentech.cloud